Contact
get in touch.
A real person reads every message. For anything urgent or safety-related, use the in-app report tools first so our moderators can act fastest, then reach us here.
General
say hello
Questions about the app, your account, partnerships, or anything else.
hello@thecruise.appSafety
report something
Threats, harassment, or fake profiles are handled fastest in-app. The Safety Center walks you through it.
Open the Safety Center →Law enforcement
legal requests
Guidance for lawful requests for user data and emergency disclosures.
Law enforcement guide →based in the united states
Sway is built and operated by Polari Group LLC. We answer email within two business days, sooner for anything safety-related.